At Gann’s Cleaning LLC, we are committed to protecting your privacy and the confidentiality of your information. This policy outlines how we collect, use, store, and protect your personal data when you interact with us, including when you sign up for our SMS text messaging service.

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1. Information We Collect
We may collect personal information from you when you:

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• Submit a request for a free quote

• Contact us for support

• Provide feedback or reviews

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When you opt in to receive SMS messages, we collect:

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• Phone Number: To send you messages

• Other Information: Any additional information you provide by replying to messages

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The information we collect may include:

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• Name, email address, phone number, and postal address

• Payment details (stored securely)

• Any additional information you choose to provide

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2. How We Use Your Information
We use your personal information for legitimate business purposes, including:

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• Processing and fulfilling service agreements

• Communicating with you about your services or transactions

• Providing customer support

• Sending updates and service reminders (if opted in)

• Responding to your inquiries

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We do not sell, rent, or trade your personal data to third parties.

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3. How We Protect Your Information
We employ industry-standard security measures to protect your data, including:

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• Encryption of sensitive information

• Firewalls and monitoring for security breaches

• Regular audits and updates

• Access controls to limit data access to authorized personnel

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4. Third-Party Services
We may share your information with trusted third-party service providers for tasks like payment processing or order fulfillment. These providers are obligated to keep your information confidential and secure.

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5. Your Data Rights
You have the right to:

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• Access the personal information we hold about you

• Request corrections to any inaccuracies

• Request deletion of your data

• Opt out of SMS communications at any time

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6. Opting Out of SMS Messages
You can opt out of receiving SMS messages at any time by replying "STOP" to any message. After opting out, you may still receive communications via other methods if applicable and/or requested.

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7. Changes to This Policy
We may update this policy occasionally. Changes will be posted on our website, and we encourage you to review it periodically.

 

8. Contact Us
For questions about your personal information or to exercise your rights, please contact us at:

 

Gann’s Cleaning LLC
Email: gannscleaning@gmail.com
Phone: (425) 615-6653